AI is changing everything you know about hardware and software

Description: Drivers for AI adoption include “delivering a better customer experience and helping employees to get better at their jobs,” says IDC. “This is reflected in the leading use cases for AI, which include automated customer service agents, sales process recommendation and automation, automated threat intelligence and prevention, and IT automation.” Some of the fastest growing use cases include automated human resources and pharmaceutical research and discovery, the research firm adds. However, the benefits of this technological revolution are spread very unevenly, according to Kunle Olukotun, co-founder and chief technologist of SambaNova Systems, the software defined AI hardware startup.