Description: One of the surprises to come out of this research was the surge of interest in IoT and operational technology (OT) in conjunction with AIOps. Fifty-five percent of all respondents indicated support of IoT and OT in their AIOps initiatives, and the highly successful groups were no exception. In fact, that came in as the top use case, which represents rapid growth over previous years of EMA research. Its prominence in AIOps research is a reflection of the power of ML to cost-effectively make sense of vast amounts of data in an industrial or enterprise IT setting.
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