Forrester reprint: 7 Key Questions Defining COE. Best Practices In Automation

Description: The current economic factors in today’s fast paced and ever changing IT environment have pressured companies to accelerate their automation investments. In response to this focus on automation as a mission critical technology, organizations have established automation centers and strike teams to manage and scale automation. While strike steams and centers of excellence COEs share similar attributes, they differ in scope and structure. COE leaders face significant challenges and are confronted with seven key questions as they evaluate their investment in automation.