3 stages for optimizing IT services and operations

Description: Siloed services and operations teams can no longer keep pace with the technology demands of todays digital first world. As hybrid workforces and dynamic services grow, the weight of supporting legacy systems and processes inhibits investment in the innovation your organization most needs to succeed. When technology services and operations teams, tools, and workstreams remain divided in a decentralized IT environment, it’s hard to achieve governance or efficiency resulting in overworked staff, lost productivity, and poor employee and customer experiences.