UNIFIED COMMUNICATION VENDOR COMPARISON GUIDE

Description: Mobile integration is a more recent and advanced unified communications ingredient. It is also increasingly crucial to today's businesses, because employees are more often on the road or working from alternate locations, including coffee shops and their homes. One big part of mobile integration is giving users a single identity that lets them handle business calls with equal ease via their desk and mobile phones. This typically includes the ability to have calls forwarded to whatever phone the employee happens to be using, as well as to employ a single number for making and receiving all calls. It may also include handing off calls from cellular to Wi-Fi connections and vice versa on smart phones when arriving at or leaving company premises. The other big part is the ability to access various advanced communication features both while in the office and while away from it. This includes not only calling, but also voice mail, corporate directories, instant messaging and even video confer