Hurwitz paper

Description: Increasingly, corporate management understands that the software that operates their business processes is critical to the integrity of their business. Traditionally, the IT operations organization has relied on the know-how and experience of employees to keep applications and systems performing as expected. However, technology environments are becoming increasingly complex. Therefore, ensuring the always-on performance of on-premises, cloud, and new technologies is a serious challenge for operations teams. Using artificial intelligence (AI), machine learning (ML), and automation is the only way to manage this increasing complexity so that teams can focus on their most important tasks.